Frequently asked questions
Clear answers to common ShotApp questions
How can I start using ShotApp?
To start using ShotApp, download the app and create an account. After creating your account, you can update your profile information and start sharing your events. You can also sign in with your Google and Apple accounts.
How can I share event videos?
To share event videos, tap the + button on the homepage and create a new post. After uploading your video, you can add a description.
Can I follow football venues?
Yes. You can follow venues, view their events, and discover performance videos linked to them.
How are my profile statistics calculated?
Your profile statistics are automatically calculated based on the event videos you share, the interactions you receive, and your performance data.
How can I keep my account secure?
We recommend using a strong password and not sharing it with anyone. Also, if you notice any suspicious activity, please contact our customer service immediately.
How can I become popular on ShotApp?
You can increase your profile's popularity by regularly sharing content, uploading high-quality videos, and interacting with the community. Creating original content and using trending hashtags are especially important.
What should I do if I encounter a technical issue?
For technical issues, we recommend updating our app and restarting your device. If the issue persists, you can get support through the help center within the app or contact our customer service.